Effective Date: October 15th , 2025
Last Updated: October 15th, 2025
Welcome to ANCCON Global Traders LLC (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website [insert website domain], and all products and services offered by us, including procurement, sales, consultancy, and delivery services (collectively, the “Services”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website immediately.
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1. Company Information
Business Name: ANCCON Global Traders LLC
Registered Location: 554 E 93rd St, Brooklyn NY, 11236
Email: ancon.tt@gmail.com
Phone: 347-372-8560
Website: www.anccon.com
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2. Use of Our Website
You agree to use our website only for lawful purposes. You shall not:
Engage in fraudulent, abusive, or illegal activities.
Attempt to gain unauthorized access to our systems or servers.
Reproduce, distribute, or exploit any content from this website for commercial use without prior written consent.
We reserve the right to restrict or terminate your access if you violate these terms.
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3. Products and Services
We specialize in:
Procurement and export/import of heavy equipment, machinery parts, vehicle components, and construction materials.
Hardware supplies, logistics, and consultancy services.
All products and services are subject to availability and may be modified, discontinued, or replaced at any time without prior notice.
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4. Pricing and Payment
All prices listed on our website are quoted in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change prices at any time without notice.
Payments must be made through approved methods such as credit card, bank transfer, or online payment gateways (e.g., Stripe, PayPal).
All transactions are subject to verification and approval. Orders are processed only after full payment confirmation.
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5. Quotations and Orders
Quotations provided by ANCCON Global Traders LLC are valid for the period specified on the quotation. After expiration, pricing and availability may change.
Orders become binding only upon written confirmation from our company or upon receipt of payment.
We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, pricing errors, or unavailability of goods.
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6. Shipping, Delivery & Logistics
We arrange and manage deliveries both locally and internationally.
Delivery timelines depend on product availability, destination, and logistics partners.
We are not liable for delays or losses caused by:
Customs inspections or clearance issues
Strikes, port delays, or natural disasters
Incorrect delivery information provided by the customer
Once items are shipped, the responsibility for risk of loss transfers to the buyer.
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7. Returns, Refunds & Exchanges
Due to the nature of our products (industrial and customized goods), all sales are final unless defective or damaged in transit.
Return requests must be made within 7 days of delivery and include photo evidence of damage.
Approved returns will be replaced or refunded at our discretion. Shipping costs for returns are borne by the buyer unless the fault lies with us.
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8. Consultancy Services
All consultancy, advisory, and sourcing services provided by ANCCON Global Traders LLC are based on professional expertise and market knowledge.
However, results and outcomes are not guaranteed, and we are not liable for any business losses arising from advice or recommendations given during consultancy engagements.
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9. Intellectual Property
All content on this website — including text, graphics, logos, designs, images, and software — is the property of ANCCON Global Traders LLC and protected under U.S. and international copyright and trademark laws.
You may not copy, reproduce, modify, or distribute any materials from this website without our written consent.
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10. Limitation of Liability
To the maximum extent permitted by law, ANCCON Global Traders LLC and its directors, employees, and affiliates shall not be liable for any:
Indirect, incidental, or consequential damages
Business interruptions, loss of profits, or data loss
Damages arising from the use or inability to use our products or website
Our total liability for any claim shall not exceed the amount you paid for the product or service in question.
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11. Indemnification
You agree to indemnify and hold harmless ANCCON Global Traders LLC, its officers, and employees from any claims, damages, or losses resulting from your breach of these Terms or misuse of our website or services.
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12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of [insert state of registration, e.g., Florida / Delaware / Texas], USA.
Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts in that state.
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13. Changes to These Terms
We reserve the right to modify or update these Terms at any time. The “Last Updated” date above reflects the most recent version.
Your continued use of the website after such changes constitutes your acceptance of the revised Terms.
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14. Contact Us
If you have questions or concerns about these Terms, please contact us:
Business Name: ANCCON Global Traders LLC
Registered Location: 554 E 93rd St, Brooklyn NY, 11236
Email: ancon.tt@gmail.com
Phone: 347-372-8560
Website: www.anccon.com
Effective Date: October 15th, 2025
Last Updated: October 15th, 2025
At ANCCON Global Traders LLC, we value your business and strive to ensure that every order meets our customers’ expectations for quality and reliability. This Return and Refund Policy outlines the conditions under which returns, replacements, and refunds are accepted for goods and services purchased through our website [insert domain] or directly from our company.
By placing an order with us, you agree to the terms of this policy.
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1. General Policy
Due to the nature of our products — including heavy machinery, automotive and industrial parts, and construction materials — all sales are considered final once shipped or delivered, unless the item is:
Damaged during transit,
Defective upon arrival, or
Incorrectly supplied due to our error.
Customized or special-order items cannot be returned or refunded under any circumstances unless found to be defective or damaged.
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2. Eligibility for Return
To qualify for a return or replacement:
You must notify us within 7 business days of receiving the item.
The item must be unused, uninstalled, and in its original packaging.
Proof of purchase (invoice or receipt) must be provided.
Clear photographic or video evidence of the issue (damage, defect, or incorrect item) must accompany your request.
We reserve the right to refuse returns that do not meet these conditions.
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3. Non-Returnable Items
The following items are non-returnable:
Custom-made or specially ordered equipment and materials
Electrical and electronic components once installed or connected
Fluids, lubricants, or chemicals
Products purchased through clearance or final sale
Consultancy and advisory service fees
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4. Return Process
If your item meets the return criteria, please follow these steps:
1. Contact us at [insert email] within 7 business days of receiving your order.
2. Include your order number, photos/videos, and a brief description of the issue.
3. Our team will review and provide a Return Authorization (RA) if applicable.
4. Ship the item back to our designated return address using a trackable shipping method.
> Note: Customers are responsible for all return shipping costs unless the return is due to our error or a confirmed defect.
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5. Refunds
Once we receive and inspect the returned item:
If approved, a refund or replacement will be processed within 7–14 business days.
Refunds will be issued using the original payment method only.
Shipping and handling fees are non-refundable, except in cases of our fault or damaged goods.
We reserve the right to issue a partial refund for items showing signs of use or damage not caused during shipping.
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6. Damaged or Defective Items
If your order arrives damaged or defective:
Notify us immediately (within 48 hours of delivery).
Keep all packaging materials for inspection by the shipping carrier.
We will arrange replacement, repair, or refund as appropriate after verification.
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7. Order Cancellations
Orders may be canceled within 24 hours of placement provided that processing or shipping has not yet begun.
After 24 hours or once processing has started, cancellations may incur a restocking or administrative fee (up to 15%) depending on the nature of the goods ordered.
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8. Consultancy Services
All consultancy, sourcing, and advisory service fees are non-refundable, as these services involve professional time, expertise, and resources that cannot be recovered once rendered.
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9. Shipping Responsibility
Until the returned product reaches our facility, the customer bears full responsibility for the item in transit. We recommend using insured and trackable shipping methods to avoid loss or delay.
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10. Contact Us
For return requests, damage claims, or refund inquiries, please contact us at:
ANCCON Global Traders LLC
Business Name: ANCCON Global Traders LLC
Registered Location: 554 E 93rd St, Brooklyn NY, 11236
Email: ancon.tt@gmail.com
Phone: 347-372-8560
Website: www.ancconglobaltraders.com
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